online dispute resolution
The European Commission is providing an online dispute resolution platform at https://ec.europa.eu/consumers/odr/, which consumers can use to settle a dispute and where further information on dispute resolution can be found.
You will find our e-mail address at the top of the imprint.
Out-of-court settlement of disputes
We are neither obliged nor prepared to participate in dispute resolution proceedings before a consumer arbitration body in the event of a dispute with a consumer.
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